Support
FAQ and Knowledgebase
Search our extensive FAQ and Knowledgebase for questions that need answers. We combined the two together to bring you the easiest knowledgebase ever!
Global Forum
The Support Forum makes it easy to not only communicate with The Giving Stream staff but other users alike to solve your problems. Simply register, ask the question, and your on your way. Make sure you follow the rules.
The Giving Stream Ticket System
To keep things moving along efficiently we recommend using the Ticket System as your main source of support communication. Its easy to do, and we usually respond in 24 hours to any question. If you are a non-profit organization we also recommend this method of support.
Live Chat
Need to speak to someone right away? We provide a Live Chat for our users to ensure quality support for those who would rather speak to a person. The Support site will let you know if there is a live person to speak to, if not, you can simply leave us a message and we will respond quickly.
Contact Form or Phone
None of the other methods work for you? give us a call!
Contact Information
Use the register form and we'll contact you as soon as possible or give us a call!
The Giving Stream is based out of Vancouver, Washington. If you are in need of support click the method you wish to use on the left, or the easy to use support site by clicking the link above. For all other enquiries please feel free to call.
The Giving Stream Mailing Address:
1314 Kauffman Ave. P.O. Box 61727
Vancouver, WA 98660 Vancouver, WA 98666
Phone: (360) 210-7040
Fax: (360) 210-7039
Email: discover@givingstream.com
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